Shabnam Desai
Program Administration Manager (Volunteer)
Short Bio: Shabnam Desai is an administrative professional with more than seven years of experience in executive support, program coordination, client services, records management, and office operations. She holds an MBA in Marketing and Finance and a certificate in Organization Management from Cambrian College. Her experience includes coordinating schedules and meetings, preparing professional correspondence, maintaining confidential records, supporting financial administration, and managing CRM and enterprise systems. At CARSA, she supports program planning, stakeholder communication, event administration, participant records, reporting, and the coordinated delivery of the Academy’s lectures, conferences, awards, fellowships, and other initiatives.
Areas of Expertise: Program administration, executive support, event coordination, records management, stakeholder communication, CRM systems, financial administration, and office operations.
Selected Qualifications and Accomplishments:
- More than seven years of administrative and executive-support experience.
- MBA in Marketing and Finance.
- Certificate in Organization Management from Cambrian College.
- Advanced proficiency in Microsoft Office, CRM platforms, Zoho, and Odoo.
- Administrative experience supporting international immigration and financial-services operations.
- Volunteer experience with Diabetes Canada, Cystic Fibrosis Canada, and U-Turn Parkinson’s.
- Fluent in English, Hindi, and Gujarati, with basic proficiency in French.
